The Bamboo Palace Hotel & Residences

Bến Đoan 23 Lo SH1 A, Ha Long, Vietnam·View on map

Very good141 reviews
8.0
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Check-infrom 14:00
Check-outuntil 12:00
Parking✓ Free
WiFiPaid
Pets✕ Not allowed
BreakfastFull English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Breakfast to go

Description

The Bamboo Palace Hotel & Residences is a 5-star hotel in Hon Gai, Ha Long Bay, 2.7 km from the town centre, with suites from 20 m² to 66 m² and a hot tub in the largest. Each room is a suite with air conditioning, a private bathroom, a flat-screen TV, soundproofed walls and a minibar, so the three room types differ mainly in size, bathroom layout and outdoor space.

Outside the rooms, the hotel has a garden, a terrace with outdoor furniture, BBQ facilities, a restaurant, a bar and a coffee house on site. The breakfast menu covers full English/Irish, vegetarian, vegan, gluten-free, Asian and American options, with breakfast to go. Bicycle rental, bike tours and a tour desk help you explore the area, and an airport shuttle is offered, with Cat Bi International Airport 37.5 km away.

The restaurant is family-friendly, with kids' meals and Chinese, Vietnamese and international dishes, and family rooms make the hotel practical for travelling with children. Couples and small groups are well served by the suites, and the Presidential Suite sleeps up to five guests.

Rooms

3 room types · 20–66 m²

The Bamboo Palace Hotel & Residences has three suite types, and all of them come with air conditioning, a private bathroom, a flat-screen TV, soundproofing and a minibar. The Deluxe Suite is the most compact at 20 m², with a king-size bed for up to three guests. The Suite with Balcony measures 40 m² and sleeps up to four, while the Presidential Suite is the largest at 66 m², with an extra-large super-king double bed and room for five guests.

The main differences are in outdoor space and bathroom finish. The Presidential Suite and the Suite with Balcony both have a balcony and a terrace with mountain, city and landmark views, while the Deluxe Suite has neither. The Presidential Suite adds a spa bath alongside its walk-in shower.

Presidential Suite — The Bamboo Palace Hotel & Residences

Presidential Suite

66 m² Max. 5 guests 1 Extra-large double bed (Super-king size)
BalconyTerraceSpa bath

The largest room at 66 m², and the only one with a spa bath, the Presidential Suite has an extra-large super-king double bed, a walk-in shower with bathrobes, and a balcony and terrace with mountain, city and landmark views. Its hot tub is one of its special features, and it sleeps up to five.

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Deluxe Suite — The Bamboo Palace Hotel & Residences

Deluxe Suite

20 m² Max. 3 guests 1 Large bed (King size)
Safety deposit boxHardwood or parquet floorsSoundproofing

The most compact room at 20 m², the Deluxe Suite has a king-size bed, a walk-in shower with a bidet, a safe deposit box and hardwood or parquet floors. It has no balcony or view, and it sleeps up to three guests.

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Suite with Balcony — The Bamboo Palace Hotel & Residences

Suite with Balcony

40 m² Max. 4 guests 1 Large bed (King size)
BalconyTerraceLandmark view

At 40 m², the Suite with Balcony has a king-size bed, a walk-in shower with a bidet and a balcony, plus a terrace with mountain views, city view and landmark view. Soundproof walls and a flat-screen TV with cable channels complete the room, which sleeps up to four guests.

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Facilities

54 facilities
Restaurant
Parking
Private bathroom
Air conditioning
Family rooms
Airport shuttle
Free parking
Room service
Flat-screen TV
Non-smoking rooms

The shared facilities centre on outdoor space: a garden, a terrace with outdoor furniture, BBQ facilities and bicycle rental. Dining covers a restaurant, a bar and a coffee house, with kids' meals and special diet menus on request. Guests can also use a 24-hour front desk, a tour desk, luggage storage and an airport shuttle.

Parking is free and on site, and no reservation is needed. The hotel has heating and air conditioning. Breakfast options include full English/Irish, vegetarian, vegan, gluten-free and Asian dishes, plus breakfast to go. Internet access is not available at the property.

In the rooms, a private bathroom with a bath or shower, a bathrobe and free toiletries sit alongside a flat-screen TV with cable channels, a desk, a wardrobe and an electric kettle. Extra long beds over 2 metres are also available.

General

  • Garden
  • Terrace
  • Outdoor furniture
  • BBQ facilities
  • Bicycle rental
  • Bike tours
  • Cooking class
  • Tour desk
  • Concierge service
  • 24-hour front desk
  • Shuttle service
  • Luggage storage
  • Lift
  • Heating
  • Meeting/banquet facilities

Food & drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kids' meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

In the room

  • Private bathroom
  • Bath or shower
  • Shower
  • Bidet
  • Bathrobe
  • Free toiletries
  • Hairdryer
  • Towels
  • Slippers
  • Wardrobe or closet
  • Electric kettle
  • Extra long beds (> 2 metres)
  • Fold-up bed
  • Desk
  • Toilet paper

Media & technology

  • Flat-screen TV
  • Cable channels
  • TV

Parking

  • Parking

The hotel is in Hon Gai, the older city centre, 2.7 km from the town centre. The Temple to King Lê Thánh Tông is 150 m away, and Bai Tho Mountain, a hill close to the hotel, is 400 m from it. The Công Viên Hoa Hạ Long park lies 600 m away, and the restaurants and cafés around the hotel, such as Nhà Hàng Rock House Pizza, are a few minutes' walk from the entrance.

Cat Bi International Airport is 37.5 km away, and the hotel offers an airport shuttle. Parking on site is free and needs no reservation. The Old Hon Gai Ferry Terminal is 1.4 km away, and the Halong International Cruise Port is 2.1 km away. The front desk is staffed around the clock, and luggage can be stored there.

Bai Chay Beach is 2 km from the hotel, and the Sunworld theme park is 2.5 km away, with the Ga Mặt Trời cable car station 1.1 km away. The Quang Ninh Museum, 2.4 km away, covers the history of the province, and the Chợ Sa Tô market, 2.5 km away, is the place for local food and everyday goods. From November to February the weather turns cool, and the hotel's heating is there for the cooler evenings.

  • Bai Chay Beach
    Beach on the west bank of the Cua Luc strait.
    2 km
  • Ga Mặt Trời
    Cable car station in the Bai Chay tourist area.
    1.1 km
  • Sunworld
    Theme park in Bai Chay with rides and a cable car.
    2.5 km
  • Chợ Sa Tô
    Local market for food, fresh produce and everyday goods.
    2.5 km
  • Quang Ninh Museum
    Museum covering the history and culture of Quang Ninh province.
    2.4 km
  • Temple to King Lê Thánh Tông
    Small temple honouring a Lê dynasty king, close to the hotel.
    150 m

Is it for you?

Yes, if…

  • ✓you are travelling with children: there are family rooms, kids' meals on the menu, and the Presidential Suite sleeps up to five guests.
  • ✓you want a balcony or terrace: the Suite with Balcony and the Presidential Suite both have one, with mountain views.
  • ✓you like to explore by bicycle: bicycle rental and bike tours are offered on site.
  • ✓you want a hot tub or a spa bath: the hotel has a hot tub, and the Presidential Suite has a spa bath.
  • ✓you are arriving by air: Cat Bi International Airport is 37.5 km away and the hotel offers an airport shuttle.

Maybe not, if…

  • ✕you need internet access in your room: the hotel has no internet access available.
  • ✕you expect a wide breakfast buffet: some guests find the selection limited, although local dishes such as pho are liked.
  • ✕you are planning a hen, stag or similar party: the property does not accommodate such groups.
  • ✕you want a balcony or a view in every room: the Deluxe Suite, at 20 m², has neither.

What guests say

141 verified reviews
8.0

Guests praise the friendly, proactive staff, the quiet setting near the waterfront and the spotless cleanliness, and they find the value for money good. The main drawback is breakfast, where some find the selection limited, though local dishes such as pho are well liked.

Value for money8.5
Staff8.4
Comfort8.4
Cleanliness8.3
Location8.2
Facilities8.1

Frequently asked questions

How much does a night at The Bamboo Palace Hotel & Residences cost?

Rates at The Bamboo Palace Hotel & Residences change with the season, the room type and your dates. You can see the current rates for your dates with our partner sites.

How do I get to The Bamboo Palace Hotel & Residences?

The hotel is 37.5 km from Cat Bi International Airport, and it offers an airport shuttle for arriving guests. It stands in Hon Gai, 2.7 km from the town centre, and the Old Hon Gai Ferry Terminal is 1.4 km away. Parking on site is free, and no reservation is needed. Check-in runs from 14:00 to 23:00, and check-out is at 12:00.

What is near The Bamboo Palace Hotel & Residences?

The Temple to King Lê Thánh Tông is 150 m away and Bai Tho Mountain is 400 m, both within a short walk. Công Viên Hoa Hạ Long park is 600 m away, and Bai Chay Beach is 2 km. The Ga Mặt Trời cable car station is 1.1 km away, while the Chợ Sa Tô market and Sunworld theme park are each 2.5 km away.

Does The Bamboo Palace Hotel & Residences serve breakfast?

Yes, breakfast is served at The Bamboo Palace Hotel & Residences, with full English/Irish, vegetarian, vegan, gluten-free, Asian and American options, and breakfast to go. The restaurant serves Chinese, Vietnamese and international dishes, and breakfast can also be taken in the room.

Do the rooms at The Bamboo Palace Hotel & Residences have a private bathroom and air conditioning?

Yes, every room at The Bamboo Palace Hotel & Residences has a private bathroom and air conditioning, along with a flat-screen TV, soundproofing and a minibar. The bathrooms have a bath or shower, a bathrobe and free toiletries, and the Presidential Suite adds a spa bath.

Is The Bamboo Palace Hotel & Residences suitable for families with children?

Yes, The Bamboo Palace Hotel & Residences has family rooms and a family-friendly restaurant that serves kids' meals. The Presidential Suite sleeps up to five guests, and the Suite with Balcony sleeps up to four, which suits a family of four.

Does The Bamboo Palace Hotel & Residences have a hot tub?

Yes, the hotel has a hot tub for relaxation, and the Presidential Suite is the only room with a spa bath, so it is the room to choose if you want both in your room.

The Bamboo Palace Hotel & Residences · Photos (16)
8.0 Very good141 reviews
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